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Mobile Filipino
By Michael Alan Hamlin
September 09, 2002

Last year, the number of mobile telephone users in China grew by 5.1 million - each month. This year, growth has slowed somewhat, most recently to around four million a month, or about a third of all mobile phone users in the Philippines. China Unicom recently introduced CDMA technology, and users of that advanced technology quickly grew to 2.2 million. China, with better than 10 times the population of the Philippines, has become Asia's - and perhaps soon the world's - center of the mobile telecom universe.

But as a percentage of population, the Philippines doesn't look quite as small. About 20 percent of all mainland Chinese own mobile phones, while in the Philippines almost 17 percent of all Filipinos are pre-paid or post-paid subscribers to mobile services. Statistically, that suggests more than one mobile phone per household. And although the popularity of SMS text messaging is growing rapidly, telecom providers throughout Asia look to the Philippines to understand trends in the development of value-added services like special logos, ring tones, graphics, applications, and other services.

According to the DigitalFilipino StatsReport compiled by e-commerce law champion Janette Toral, between 150 and 200 million text messages are sent every day in the Philippines, with an average user sending 20. Despite the lowest per capita income in Southeast Asia with the exception of Indonesia, users spend on average P1,037 a month for their mobile service.

A recent survey by Toral of 528 users in Metro Manila, Davao, Cebu, Bicol, and other parts of the country showed that an impressive 91 percent of all respondents 17 to 56 and up own a phone. Between 90 and 100 percent of respondents aged 21 to 55 own a phone, and surprisingly perhaps, 29 to 36-year-olds send more messages daily than every other age bracket, between 25 and 30. So the next time you think of criticizing your teenager for his or her text obsession, remember who's sending most of those messages.

Toral's survey also showed that users are using their phones for more than gossip and downloading logos, ring tones, and icons, although that happens at least once or twice a month. "News can be considered our application leader in terms of being used on a regular basis," she notes. Almost 60 percent of respondents retrieve news using their mobile phones daily, and another 15 percent once a week. By comparison, about 35 percent of users download logos and icons once a month, and another 20 percent or so do downloads once a week.

However, only about 20 percent of users surveyed avail of any value-added service, and that's likely to be at least in part because of cost. Globe Telecom president Jerry Ablaza observed recently in the Far Eastern Economic Review that school children are saving lunch and snack money so they can buy additional phone credits. That doesn't make many parents happy in the knowledge that being in touch takes priority to healthy eating. But it does teach children to budget, and save. And fortunately, I don't recall any reports of children collapsing from malnutrition as a result of scrimping on food.

The popularity of wireless telephony has "spurred a new area of focus for the software development sector," according to Toral. She lists 12 companies that are developing wireless applications, from community and entertainment content to m-commerce transactions. At least five companies provide SMS messaging services. imGAME develops games for mobile devices, and Webcast Technolgoies and Asian Navigation Tracking Service provide location-based services (perhaps something parents can use to keep track of those text-happy teenagers).

Toral's research also helps benchmark Philippine Internet penetration, which should be around 3.5 million by the end of the year. But consider that in July, China had around 41 million users. That's a lot of users, but is equal only to about four percent of total population. As a percentage of population, the Philippines is a little better off, with somewhat over 4.5 percent. Developed Asian nations naturally have higher penetration. For example, about half of all Japanese households are connected to the Internet.

But the growth in Internet usage as a percentage of the population in a developing economy like Philippines is encouraging considering that the economy is growing about half as fast as China's, and receives a fraction of the job-generating foreign investment China does. China's annual foreign investment of US$45 billion is equal to about $45 per person. The Philippines' US$400 million or so - depending on who's counting - is equal to less than US$6 per person.

So despite the investment odds, Internet Philippine penetration in the Philippines is growing at a respectable rate relative to developing Asia's best-funded - in terms of FDI - economy. By 2005, Internet penetration will double according to Toral, to about seven million, not far off from half of all households. She believes that it will be the use of wireless devices to access the Internet that will enhance growth over the next three years.

As this happens, mobile value-added services and the Internet will continue to generate new opportunities, jobs, and hopefully, investment in the Philippines. It's good to know where we stand for these reasons and more, and research like Toral's helps make that possible.

(Michael Alan Hamlin is the managing director of consultancy TeamAsia and the author of three books on Asian economies and companies. His latest book is Marketing Asian Places, of which he is a co-author (Wiley, 2001). He can be reached at mahamlin@teamasia.com.ph.).

Copyright © 2002 Michael Alan Hamlin. All Rights Reserved.

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